This digital platform is for the use only of registered medical practitioners, hospitals, laboratories and medical professionals in India, Nepal and Sri Lanka only.
Abbott and its Knowledge Genie Platform operator (“Platform Operators”) have implemented reasonable security standards and practices for protection of your sensitive personal information in accordance with applicable laws. Abbott and the Platform Operators adopt appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction or accidental loss or damage, alteration, unauthorized disclosure or access and against all other unauthorized or unlawful forms.
"Personal information" means information that identifies you or could be used to identify you and which is submitted to and/or collected by Knowledge Genie Platform. Examples of personal information include your name, gender, your professional details (such as your education, position, hospital, specialty, and medical practitioner number), your postal address, your e-mail address and your mobile number and Abbott Website access password.
How does Abbott collect information online?
Abbott collects information in the following ways:
Personal Information You Submit:
Abbott collects personal information that you enter into data fields on Knowledge Genie Platform. For example, you may submit your name, postal address, mobile number, e-mail address, and/or other information in order to receive information about various subjects, register for Abbott programs, contact Abbott customer service, or respond to Abbott surveys. To protect your privacy, you should not provide Abbott with any information that is not specifically requested.
Your personal information is necessary for authentication of your access to this Knowledge Genie Platform and maintaining your registration with this Knowledge Genie Platform, and we may need to call you on the contact details you have provided or send you transactional messages over email and / or SMS on to complete the Knowledge Genie Platform access authentication process.
We may also like to send you notifications and information regarding updates, announcements and additions, security alerts, support and administrative messages in connection with this Knowledge Genie Platform or its content, through emails & SMSes in accordance with your communication preferences.
You may unsubscribe from such email updates at any time by clicking on the ‘unsubscribe’ links provided in our emails or by writing to us at firstname.lastname@example.org
You may unsubscribe from such SMS updates at any time by writing to us at email@example.com
Passive Collection of Unidentifiable Information:
Knowledge Genie Platform may collect information about your visits to Knowledge Genie Platform without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, and web beacons. Cookies are small text files that are transferred to your computer's hard disk by a website. Web beacons (also referred to as GIF files, pixels or Internet tags) help Abbott recognize a unique cookie on your browser. Your Internet browser automatically transmits to Knowledge Genie Platform some of this unidentifiable information, such as the URL of the web site you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of Knowledge Genie Platform easier by allowing Abbott to provide better service, customize Knowledge Genie Platform based on consumer preferences, compile statistics, analyze trends, and otherwise administer and improve Knowledge Genie Platform. Certain features of Knowledge Genie Platform may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identify you without additional identifiable information and Abbott will not connect additional identifiable information with information collected through the use of such tracking technologies.
•Log data : When you use Knowledge Genie Platform, our servers automatically record information (“log data”), including information that your browser sends whenever you visit Knowledge Genie Platform or your mobile app sends when you’re using it. This log data may include information such as your Internet Protocol address, the address of the webpages you visited that had Knowledge Genie Platform features, browser type and settings, the date and time of your request, how you used Knowledge Genie Platform, and cookie data.
•Social Media Plugins and Data : In addition, Knowledge Genie Platform may use social media plugins (e.g., the Facebook "Like" button, '"Share to Twitter"' button) to enable you to easily share information with others. When you visit Knowledge Genie Platform, the operator of the social plugin can place a cookie on your computer, enabling that operator to recognize individuals who have previously visited Knowledge Genie Platform. If you are logged into the social media website (e.g., Facebook, Twitter, Google+) while browsing on Knowledge Genie Platform, the social plugins allow that social media website to receive information that you have visited Knowledge Genie Platform. The social plugins also allow the social media website to share information about your activities on Knowledge Genie Platform with other users of their social media website. For example, Facebook Social Plugins allows Facebook to show your Likes and comments on our pages to your Facebook friends. Facebook Social Plugins also may allow you to see your friends' Facebook activity on Knowledge Genie Platform. Abbott does not control any of the content from the social media plugins. For more information about social plugins from other social media websites you should refer to those sites' privacy and data sharing statements.
•Device information : In addition to log data, we may also collect information about the device you’re using to access Knowledge Genie Platform, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device may make available to us, please also check the policies of your device manufacturer or software provider.
•Information Provided by Abbott Partners : Our advertising vendors and other partners may share with Abbott the information they collect. For example, our advertising vendors may share information with us regarding Abbott ads on websites or applications where such ads run to measure and/or improve those ads. Abbott may receive this information, which may include information like whether clicks on ads led to purchases or a list of criteria to use in targeting ads.
In what circumstances and for what purposes might Abbott collect and use personal information?
Abbott will use the personal information you provide through Knowledge Genie Platform to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on an Abbott Web Site, Abbott may use certain identifying technologies to allow that Abbott Web Site to "remember" your personal preferences, such as sections of that Abbott Web Site that you visit frequently and, if you choose, your user ID. With respect to limiting or disabling tracking technology please see below “What choices do I have about how Abbott collects and uses personal information about me?”.
We will only use your personal information for other business purposes, such as to offer you the opportunity to receive notices regarding Abbott's products or services, to invite you to participate in surveys about our products, or to notify you about special promotions if you provided us with your prior opt-in for such purposes.
Abbott uses common tools, such as cookies and similar technologies (discussed in the “What information does Abbott collect online?” section above), to collect information about users when they access Knowledge Genie Platform, for purposes of enhancing their online experience and delivering more meaningful advertisements. Like many companies, Abbott may also utilize third party advertising vendors and other partners to collect this information.
One way in which we deliver more meaningful advertisements is through a common form of online advertising known as “retargeting” or “remarketing.” Retargeting works by serving ads on one site based on an individual’s online activities on a different, unrelated site. For example, if you look at services on Knowledge Genie Platform, you may later see an advertisement for similar services when you visit third party sites. To do this, Abbott or its advertising vendors may use a device ID, cookie, or similar technology placed by Abbott or the advertising vendor when you visit Knowledge Genie Platform or third party websites or apps. The placing of these cookies or other technologies on your device may enable you to be identified across multiple websites and you should consult the privacy policies of our advertising vendors to understand how they collect and use your data.
Your ability to control the use of tracking tools such as cookies and to opt-out of retargeting activities is described in the “What choices do I have about how Abbott collects and uses information about me?” section below.
Does Abbott consolidate personal information?
Abbott may consolidate the personal information of customers who use Knowledge Genie Platform. In addition, we may consolidate information in a non-identifiable form (aggregate/anonymous data) to help us better design Knowledge Genie Platform and Abbott products, to enhance our research activities, and to facilitate other business functions.
What choices do I have about how Abbott collects and uses information about me?
You may always limit the amount and type of personal information that Abbott receives about you by choosing not to enter any personal information into forms or data fields on Knowledge Genie Platform. Some of our services can only be provided to you if you provide us with appropriate personal information.
You may also be provided with preference questions or preference boxes allowing you to indicate that you do not want Knowledge Genie Platform to use tracking technologies, such as cookies, to “remember” your information on return visits, such as user IDs or mailing addresses. In addition, you can control the use of tracking tools and limit retargeting activities as follows:
•Abbott Do Not Track Policy : Abbott honors the AdChoice Do Not Track (“DNT”) signals. Please be aware that limiting the ability of websites to set cookies, however, may worsen your overall user experience, and in some cases the sites will not work properly without cookies, local storage and similar technologies.
Who will have access to personal information about me?
Personal information can be accessed by a restricted number of Abbott employees, by certain companies with which Abbott may conduct joint programs, and by third parties with whom Abbott contracts to carry out business activities for Abbott. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. In addition, Abbott's practice is to require its contractors to keep your personal information confidential and to use your personal information only to perform functions for Abbott.
Does Abbott share personal information with third parties?
Except as otherwise stated in this Section, Abbott will not transfer your personal information to third parties unless you have been provided with an opportunity to opt into this disclosure. Abbott may disclose your personal information without your opt-in to third party service providers who assist us on this business activities. It is Abbott's practice to require such third party service providers to keep your personal information confidential and to use your personal information only to perform functions for Abbott and in accordance with Abbott's instructions. Abbott further reserves the right to disclose your personal information to respond to authorized information requests from government authorities or when otherwise required by law. In the event Abbott sells one of its product lines or divisions, Abbott will only transfer your personal information to the buyer subject to your consent where required by applicable law so that the buyer can continue to provide you with information and services.
How does Abbott secure personal information?
How may I correct personal information or delete it from current records?
With your support Abbott will keep personal information accurate and up-to-date. You may request to remove, amend or correct your personal information. Please notify us of your wishes by contacting us in one of the ways specified below.
How long will Abbott store personal information?
In general, Abbott will only store your personal information for as long as it is needed to fulfill the purposes for which it was collected, subject to applicable data retention periods imposed upon Abbott by applicable law.
How can I contact Abbott?
If you have questions about the scope, use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from Knowledge Genie Platform , or communicate your updated details or communication preferences please contact us by clicking on the "Contact Us" link on the Knowledge Genie Platform or by e-mailing us at firstname.lastname@example.org.
For any other queries related to Abbott or Abbott products please write to email@example.com.
Alternatively, you may write to us at the following address:
Abbott India Limited/Abbott Healthcare Private Limited
EPD Digital Department
18th Floor, Godrej BKC
Plot C – 68, “G” Block
Bandra Kurla Complex, Near MCA Club, Bandra (East)
Mumbai 400 051, India
In all communications to Abbott, please include the e-mail address used for registration (if applicable), , and a detailed explanation of your request. If you would like to delete, amend or correct your personal information and are contacting us by e-mail, please put "Deletion Request" or "Amendment/Correction Request", as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.
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